Are you looking for the best business phone service for your WordPress powered website? Adding phone service can help you efficiently manage calls with customers. In this article, we have hand picked some of the best business phone service that you can use along with your WordPress site.
Why and When You Need a Business Phone Service ?
Normally, you can only add a landline or mobile number to your WordPress site and use it to receive calls from customers. However, your phone number will not look professional, and you will not be able to communicate effectively.
Adding the right business phone service allows you to do the following:
- You can easily track call duration, time on hold, waiting times, and overall usage.
- Most business phone service comes with call forwarding, caller ID, call waiting, call routing, call recording, and much more.
- Share one number among multiple users simultaneously (auto attendant feature allows you to route calls to the first available representative)
- You can use the desk phone, cell phone phone, or computer to receive and call the make
- Easily add new employees without calling a technician.
- business telephone system voice transmission over the Internet (VoIP system), which means you can take a local or toll-free number you wherever you want. All you will need is a high speed internet connection.
If you run an online store or small business website, then add a professional business phone service can help you grow your business. You can use it to build better customer relationships with professional sales and support given over the phone.
That being said, let’s look at the top business phone service that you can use with your WordPress site.
Nextiva is the best business phone service in terms of features and ease of use. They offer a large set of features, with rapid setup and reasonable price. It comes with a simple web-based admin panel that makes it easy for small business owners to easily manage unified communications platform like a pro.
Nextiva VOIP phone service for small businesses including advanced routing calls, unlimited free domestic calls, voicemail to email and text, online fax, text messages, and more.
You also get a free number of local or toll-free, free number port, and all the standard features such as caller ID, call forwarding, routing, custom greetings, and more. As Nextiva platform also offers other powerful features include CRM, Live Chat, online surveys, analysis of calls, and other solutions that worked very well with the business phone system.
they are very good call quality, and their customer service representatives are always helpful.
The price for this Nextiva business phone service starting at $ 19.95 per user per month. they get cheaper prices when you add more users. You can also create pre-paid account to save more money.
Note: We use Nextiva on Webosu as our business phone service. In our experience, Nextiva is the best small business phone systems on the market from the standpoint of both features and price.
As a small business, our favorite feature is that Nextiva enables us to add lines of business for mobile phones, so that our team can receive calls from clients from our offices or even while working remotely without having to share their personal phone numbers.
RingCentral is another popular phone service business for enterprises of all sizes. They offer one of the most small business phone system rich in features on the market.
their business phone platform includes all the standard features you need including unlimited calling, call forwarding, caller ID, call waiting and transfer, sharing one phone line on some devices and users, and more.
In addition, it also comes with video meetings with screen sharing, toll-free 1000 minutes, and integration with Gsuite, Dropbox, Microsoft, and other services. It comes with an intuitive cloud-based administration that makes it super easy to set up and manage your calls.
Essentials they plan starts at $ 19.99 per month for each user (billed annually), and you can add up to 10 users. other plans come at different prices and features.
RingCentral is great for physical offices that are looking to replace their landline phone and move into a virtual office.
Grasshopper offers virtual phone numbers over VOIP phone service and very nice to solopreneurs and small businesses. A virtual phone numbers means it can forward calls to any phone number or mobile device. However, to call out you will still need a regular phone line.
They offer intuitive web and mobile applications to manage your account and telephone service. You can use multiple extensions for your number, and you can choose from local phone numbers, toll free and vanity. Offering local and toll free numbers based in the US, Canada, and England.
Grasshopper is equipped with all the standard features such as call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and more. It is suitable for the away team as you can add extensions that can be used from anywhere using a mobile or desktop applications.
Their plans start at $ 29.99 per month with 1 point and up to 3 extension.
Phone.com is a good choice for small business phone service. They offer a simple web-based administration panel applications with standard phone service features such as call forwarding, call routing, caller ID, conference calling, and more.
They include several European countries and Canada in the minute local call those who make calls to countries cheaper way. You can also integrate your business phone service to a third party CRM software such as Salesforce and Zoho.
They have two types of pricing options to pay per minute and unlimited. Pay per minute plans start at $ 12.99 per month and unlimited plans start at $ 22.99 per month.
Vonage is another business phone service was very good with a lot of features to make your business communications more effective. Apart from standard VOIP cloud business services, using the Amazon combine to integrate online meetings and video conferences for their platform.
It comes with a web-based control panel that allows you to easily organize, add new users, and manage your calls. It also includes features such as mobile access which makes it suitable for the away team with no hardware requirements.
Their mobile plans starting at $ 19.99 per user per month, but is limited in features. Premium Plan at $ 29.99 and $ 39.99 in the advanced plan offers the best combination of features and usage limits.
8 × 8 is a good choice for small business phone service. their prices are slightly lower than on other small business phone systems, but they also do not have some of the advanced features offered by their competitors.
The 8 × 8 VOIP phone service includes all the standard features such as call forwarding, the amount of sharing, voicemail to email audio, presence of automatic dialing, mobile applications, chat, SMS, and more.
their pricing structure varies based on the plan you choose. You can start for $ 24.99 per user per month with 250 minutes of outbound to the US and Canada and $ 0.029 / minute thereafter. For unlimited minutes, you can choose plans start at $ 39.99 per user per month.
Which is the Best Business Phone Service for You?
After carefully examining all the above business phone service provider, we believe that is the best Nextiva business phone service provider in the market.
Their plan is affordable for businesses of all sizes, and they offer many advanced features along with top-notch customer support.
The best part is that while the path Nextiva business phone works on phones, tablets, and computers, they are also often run free promotion business phone system as sophisticated as Poly VVX150 or Nextiva X-885 which is used by many professionals for multi-line treatment and much more.
For all the above reasons, we decided to use Nextiva for our own business.
In our study, RingCentral comes a very close second. They offer a lot of the same features as Nextiva, and at the end for us it comes down to price and customer service.
We are also looking into many other business phone service provider that is not listed in this article such as Ooma, Jive, AT & T, Verizon, and others. We decided it was not best to list them all in this article because we do not want to cause paralysis of choice.
Instead our goal is always to make it easy for you to choose the best provider for your needs.
We hope this article helps you find the best business phone service for your WordPress site. You may also want to see our guide on how to create a free business email address and the best email marketing service for small businesses.